For cancellations made within 24 hours of booking, a full refund will be provided, excluding a cancellation fee equivalent to 10% of the booking. If the check-in date is at least 14 days away, a 50% refund of the total booking amount will be authorized. However, cancellations made within 7 days of the check-in date will not be eligible for any refund. To request a cancellation, please send an email to info@springlakeranchmo.com.